Privacy policy

Last updated: 8 September 2026

This privacy policy explains how Barrio Clothing ("we", "us") collects, uses and protects your personal data when you visit barrioclothing.com or place an order. We process your data in line with the General Data Protection Regulation (GDPR) and UK GDPR.

1. Who is responsible for your data?

The data controller is:

Barrio Brussels (trading name, "Barrio Clothing")
Majoor Charles Claserstraat 5, 9300 Aalst, Belgium
Company / VAT number: BE 1004.155.777
Email: info@barrioclothing.com

2. What data we collect

Identity & contact data: name, email, phone number, shipping and billing address.
Order & payment data: your orders, payment method and transaction status (payments are handled by our payment provider — we do not store full card details).
Account data (Barrio Access): if you create an account, your login details and order history.
Technical data: IP address, browser type, device, and cookie-based usage data.
Marketing data: your newsletter and communication preferences.
Communications: messages you send us (e.g. by email or contact form).

3. Why we use your data (and the legal basis)

To fulfil and deliver your order and provide customer support — performance of the contract.
To process payments and prevent fraud — performance of the contract / legitimate interest.
To meet legal obligations (e.g. accounting, VAT) — legal obligation.
For marketing (newsletters, offers) — based on your consent, which you can withdraw at any time.
To improve and analyse the site (statistics, advertising) — based on your consent via the cookie banner.

4. Cookies and tracking

Our site uses cookies and similar technologies. On your first visit we ask for your consent via a cookie banner before placing any non-essential (analytics and advertising) cookies. You can change your preferences at any time. We use analytics and advertising technology from Google and Meta (Facebook/Instagram), among others.

5. Who we share your data with

We never sell your data. We only share it with service providers that help us run the store, including:

Shopify — our e-commerce platform and hosting (incl. Shopify Payments);
Payment providers (e.g. Bancontact, Klarna, card networks, Shop Pay);
Shipping and delivery partners to deliver your order;
Email and communication services for transactional and marketing emails;
Google and Meta for analytics and advertising;
Judge.me for product reviews;
Public authorities where legally required.

6. Transfers outside the EEA

Some of our providers are located outside the European Economic Area (e.g. in the US). Where that happens, we ensure appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs).

7. How long we keep your data

We keep your data no longer than necessary: order and invoice data for as long as legally required (in Belgium generally 7 years for accounting); accounts and marketing data until you delete your account or withdraw consent.

8. Security

We take appropriate technical and organisational measures to protect your data. Payments are made over a secure (encrypted) connection.

9. Your rights

You have the right to access, rectify, erase, restrict, object to and port your data, and to withdraw consent. Send your request to info@barrioclothing.com. If you disagree with how we handle your data, you can lodge a complaint with the Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be). UK visitors may contact the ICO (ico.org.uk).

10. Children

Our store is not directed at children under 16 and we do not knowingly collect their data.

11. Changes

We may update this policy from time to time. The current version is always on this page, with the date of the latest change.

12. Contact

Questions about your privacy? Email us at info@barrioclothing.com.